My validation failed

Quick solutions

1. Check event selection:
Make sure you are searching on the page for the correct event:

Important note for London 10,000:
For The Vitality London 10.000 2026, we do not ask for a date of birth. ;)

2. Check bib number for typos:
Double-check your bib number entry. Small typos or swapped digits are the most common cause for this error message.

Still having issues? Contact support here...

If your validation continues to fail, we are happy to assist you:

  • The Vitality London 10.000 2026: Reply directly to the email with the subject "Validation failed".
  • The Vitality Westminster Mile 2026: Please contact us directly via our Sportograf Support Contact Form.

Please make sure to include the following information:

  • Your validation details (Westminster Mile: Bib number + Date of birth | London 10,000: Email address)
  • A proof of participation (e.g. registration confirmation)