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Knowledge base

FAQ

Getting started 3
  • Who is Sportograf?
  • What is a Foto-Flat?
  • How do I get my Foto-Flat?
Find your own photos 10
  • How do I find and mark more photos of myself?
  • Search by selfie/face recognition
  • Why can't I find pictures of myself?
  • There are one or more photos of strangers in my Foto-Flat
  • Number of photos in the Foto-Flat
See all 10 articles
Order 9
  • How do I order my Foto-Flat?
  • Why do you ask for my date of birth?
  • I pre-ordered my Foto-Flat before the event.
  • Can I also order single photos?
  • What resolution do my photos have?
See all 9 articles
Payment 4
  • What payment methods are available?
  • I would like to pay by bank transfer. How can I do?
  • I paid twice. What can I do?
  • Where can I find your bank details?
Login 2
  • What is a Magic Link?
  • How long can I access my photos?
Download 2
  • Where is my order?
  • ZIP download
Further products 4
  • Paper prints
  • My order on a photo DVD
  • The photo DVD has arrived broken or scratched. Now what?
  • What is MyRacebook?
FAQ 1
  • I have read the FAQ but did not find an answer

Use of the photos, copyright, press

Press 2
  • Can I publish photos I have bought on social media channels?
  • Did I acquire the rights to further use with the purchase?

Join the team

Photographer 1
  • How to become a Sportograf?

Number - and Face recognition

Number - and Face recognition 1
  • How does your recognition work?
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