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FAQ
Getting started
3
Who is Sportograf?
What is a Foto-Flat?
How it works
Login
4
What is a Magic Link?
My validation for an event has failed. What to do?
How long can I access my photos?
How does the 2-Factor-Authentication (2FA) work
Find your own photos
7
Search by selfie/face recognition
How do I find and mark more photos of myself?
Why can't I find pictures of myself?
There are one or more photos of strangers in my Foto-Flat
Number of photos in the Foto-Flat
See all 7 articles
Order
9
How do I order my Foto-Flat?
I pre-ordered my Photo Package before the event.
Pre-ordered Photo Package - Spartan
Pre-ordered Photo Package - HYROX
Can I also order single photos?
See all 9 articles
Payment
5
What payment methods are available?
I would like to pay by bank transfer. How can I do?
I paid twice. What can I do?
Where do I find the invoice for my purchases?
Where can I find your bank details?
Download
3
Where is my order?
ZIP download
Your Download Area
FAQ
1
I have read the FAQ but did not find an answer
Use of the photos, copyright, press
Press
2
Can I publish photos I have bought on social media channels?
Did I acquire the rights to further use with the purchase?
Join the team
Photographer
1
How to become a Sportografer?
Number - and Face recognition
Number - and Face recognition
1
How does your recognition work?
